Shipping Policy for Shine Diamond
Thank you for shopping at Shine Diamond! We want to ensure a smooth and efficient shipping experience. Please read our shipping policy below for important details regarding the delivery of your order.
1. Shipping Methods and Delivery Time We offer the following shipping options for our customers:
Standard Shipping: Delivery typically within 5–7 business days.
Expedited Shipping: Delivery within 2–3 business days.
Express Shipping: Next-day delivery (available for certain regions).
Please note that delivery times may vary based on your location and the shipping carrier. We will notify you of any delays.
2. Processing Time Orders are typically processed within 1–2 business days of receipt. Please note that orders placed on weekends or holidays will be processed the next business day.
3. Shipping Costs Shipping costs are calculated based on the shipping method selected and your delivery address. You will see the total shipping cost during checkout before confirming your order.
4. International Shipping We offer international shipping to select countries. Shipping times and costs for international orders may vary. Customers are responsible for any customs duties, taxes, or import charges that may apply upon arrival in the destination country.
5. Order Tracking Once your order has been shipped, you will receive an email with tracking information. You can use this to track your order’s status through the shipping carrier’s website.
6. Shipping Restrictions Currently, we do not ship to P.O. Boxes or APO/FPO addresses. We can only deliver to physical addresses.
7. Delivery Issues If there are any issues with the delivery of your order, such as delays or missing packages, please contact us immediately at info@domain.com or call +62 334 542 1876. We will work with the carrier to resolve the issue promptly.
8. Damaged or Lost Items If your item arrives damaged or is lost in transit, please contact us immediately. We will assist you in filing a claim with the shipping carrier and either issue a replacement or refund as necessary.
9. Multiple Shipments If your order contains multiple items, we may ship them separately to ensure timely delivery. You will receive tracking information for each shipment.
10. Changes to Shipping Policy We reserve the right to update or change this shipping policy at any time. Any updates will be posted on this page with the revised date.
11. Contact Us If you have any questions or need further assistance regarding shipping, please contact us:
Email: info@domain.com
Phone: +62 334 542 1876
Website: www.shinediamond.co.uk
We appreciate your business and strive to provide an excellent shopping experience!
Last updated: 01-02-2025